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Read this first: Executive contacts for DirecTV

http://elliott.org/company-contacts/directv/ Here's hoping you never need them. But if you do, this is where you can find them. We list all the executives who are in charge of customer service.

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Not seeing clearly with DirecTV’s Cinema Connection Kit

When Abdul Blakney tries to get DirecTV on his laptop, the connection doesn’t work. Now he’s out $80 for a useless Cinema Connection Kit. Is there any hope for this customer?...

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Avoiding cancellation hell

You have probably heard of Comcast's call from hell when a customer tried to cancel service. https://www.youtube.com/results?search_query=comcast+customer+service+call I had a similar and worse call...

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Direct TV Internet Phone Package (S)

I spoke to a rep today, he offered me a deal which included tv, internet,phone, I asked him to email me a break down of all costs. He said he could only do that for the internet and phone, but not the...

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Well Done, DirecTV!

I'm not a timid person and will call a company to see if there are applicable discounts for my account. I do that periodically with DirecTV (we've subscribed for over ten years) and usually have some...

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DirectTV robs single mother at Christmas

Last Friday, here just before Christmas Direct TV took the last $340 out of my daughter's bank account for her EX-husband's cable bill. Hmmm..... She is not on this account and he is not on her...

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DirecTV Now

Are you getting complaints about DirecTV Now? Twitter is absolutely littered with the error message that everyone is getting, QP1502. Their support seems confused, alternately telling people to reset...

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Moving home. Cannot have Direct TV

Hi I was wondering if anybody could give me advice regarding my Direct TV contract. We took out a 2 year contract with them in a rented house, but in February 2017, we had to move to an apartment...

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DirecTV

Recently my wife and I were shopping at one of the big box clubs and of course ran into a guy hawking direct tv. I told him we already had it and thought the bill was too high....how bout saving some...

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DirecTV company contacts success story

My mother-in-law recently moved from a house in a different state to an apartment close to my husband and me. She had DirecTV at her house and was only 11 months into a 2-year promotional deal. There...

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DirecTv tech forges my signature on work/order Att investigated found it true...

Very bad case. Tech did not fix my problem and left w/o asking me to sign the W/O. He then forged my signature on the w/o a legal contract document and AT&T did a real investigation, and the...

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Billed for DirecTV warranty I didn't agree to

Looking for some advice on how to proceed with this. Apologies for the length. Today we received an e-mail from Chase questioning a transaction charged to our Chase credit card. I replied in the e-mail...

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Billed for DirecTV warranty I didn't agree to

I have also been being charged for a Sat Protection fee of $6.99 and when I spoke to Direct TV about this they have NO record of me having any protection on my equipment. ALSO, when I had signed up for...

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Bills and credit

On February 19 I received a 30$ discount toward my bill in which the supervisor i spoke with applied it to my account that day. I paid the amount required for the month with the credit active. This...

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Charges for no service

I received a bill from Direct TV dated March 16 that stated my account would be billed from March 15 to April 14. 2019 on March 30th as always. I had called Direct TV on March 15th to cancel. I was...

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OPT Out scamming good customers

I recently read your forum and recognized a similar problem. I had an account with direct tv which I ended up canceling because they started charging me for the NFL package. I spoke to them numerous...

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DirecTV bill too high? Advocate for yourself

My DirecTV bill nearly doubled recently. With a phone call (ultimately unsuccessful) followed up by a Facebook-driven chat, I was able to get a hefty discount restored. Here is how it unfolded as a...

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Getting paid by Direct TV for work they asked me to do for them

I did work for att/direct tv's office in Peoria az. I was told by the person who hired me to send a bill to the place when the landlord received their rent check from. I did so, and received a form...

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